The email addresses a wide range of services. Some faults are simple to identify, while others need further examination. This page is meant to assist you in your inquiry. Examine the subjects in this area to determine whether your particular problem is addressed. If you’re not sure where to begin or if the first item you try doesn’t address the problem, please contact our Email Customer Service Number for assistance.
Error with Disk Quota
If you get a disk quota error, follow the procedures below.
When users create an email account, they are given a certain amount of server capacity to store their emails. Gmail, for example, normally has a 15GB limit (for a basic or free account). Check out the storage choices in Settings. It will display the amount of RAM used by the email account.
A user receives a disk quota error if the RAM is entirely spent. Getting rid of junk emails from your inbox is the best option. Ensure that you access your webmail account and erase any emails while doing so. The emails will stay on the server if this is not done.
Customers should be informed that deleted emails cannot be recovered.
They can purchase more disk space through the client interface if they can’t afford to erase any emails.
No response or failure to connect
A lost connection with your Internet service provider may be the cause of your inability to send or receive e-mail.
The following are some of the most common email issues and their solutions:
- If you receive a “failure to connect” or “no answer” notice or otherwise believe you have been unable to connect, double-check for physical issues.
- Check your wires and connections first. If you’re using a dial-up modem, make sure it makes the standard high-pitched dialling sound.
- If this is not the case, the issue might be a faulty connection. Locate the phone cord that connects the back of your computer to the phone jack, and double-check that both ends are securely plugged in.
- Check to see whether your phone cable is broken if you don’t hear the normal dialling sound. Replace it with a new one if it appears to be worn. Other procedures include verifying the phone jack by putting the wire into a different jack and ensuring sure the line is hooked into the right port. If you hear the dialling sound after any of these steps, you’ve achieved a successful connection.
- Dial-up modem difficulties are more common than broadband connection problems, yet the latter is likewise dependent on physical connections.
- A stray wire or a connection that isn’t properly attached might quickly become an issue. When a glitch occurs, the easiest way to fix it is to repeat parts of the original setup procedure.
- Disconnecting the three wires from the back of the modem and rejoining them in a certain order, according to Verizon technical service staff, is a straightforward remedy for some DSL (digital subscriber line) subscribers. The internet connection is immediately restored when this step is made.
- If you’re online yet continuously getting disconnected, it might be due to an unintentional software command. In Outlook Express, for example, you’ll see the command “Hang up when completed.”
- If you tick the box next to this sentence, the connection will be automatically terminated each time you send or receive an e-mail. Even if you are not aware of it, your mouse’s misdirected click might prompt you to place a check in the box. The hang-ups will stop if you click on the checkmark to remove it.
Fix an Email Program or App That Isn’t Working
When your email client encounters a problem, it may lose track of the connection settings. In these situations, the best course of action is to close the app and reopen it.
Right-click on the Dock app icon and select “Quit” to exit an app on macOS. If it won’t quit, hold the Option key and right-click to force quit the app (on Windows, this is equivalent to CTRL + ALT + DELETE).
Double-click the home button on an iOS device with a home button and slide up to erase the Mail app from memory.
Swipe up from the bottom and stop halfway to bring up the app switcher if you have an iPhone without a home button, such as the iPhone X.
Then, in the upper-left corner of the app, press and hold the Mail app until you see the red “quit” circle. To close the app, hit the red symbol or swipe up from the bottom.
Emails can’t be sent or received
There are a few probable explanations for email difficulties and remedies if you are unable to send or receive emails:
The first step is to ensure that you have an Internet connection. There is an Internet connection problem if you are unable to visit a website, such as Google. Restart the PC after separating the router.
- If the problem has not been resolved, contact your ISP (Internet Service Provider) service, provider.
- If you have an internet connection, the next step is to verify your email program’s email settings.
- Your whole email address should always be used as your username. This is the password that was set up when the account was established.
If your settings are correct, the next step is to make sure the outgoing server’s authentication is enabled. This prevents unauthorized people from sending from your email account, and if this is unticked, the account will not operate.
If your problem is not covered in this topic, or you are not able to do it by yourself, Contact our Email Helpline Number for guidance.